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How do I return an item? RETURNS & EXCHANGES If you are not satisfied with your purchase*, return the eligible product(s) in new and unworn condition in the original packaging for a full product refund or exchange . Returns must be postmarked within 14 days of the receipt of merchandise. Please include all paperwork, parts, and accessories. All products must be unused to ensure credit. *Except for personalized items. HOLIDAY RETURN POLICY  For the 2023 holiday season, any item* purchased between October 30th and December 24th can be returned until January 7th, 2024 Please include all paperwork, parts, and accessories. All products must be unused to ensure credit. *Except for personalized items For a refund or exchange you must first contact our returns department by emailing Cservice@customhide.com for issuance of an Return Authorization (RA) number, and instructions on how to proceed with your return/exchange. Returns without a valid Return Authorization (RA) number will not be accepted --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- SHIPPING
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