We take pride in our work and relationship with our customers. Following unedited testimonials are typical of the high praise we receive for our products and services
I just wanted to take a few moments to let you know how well your product is holding up. It appears that most of the testimonials you get are from people who have just received their brand new bag and are, like I was, instantly smitten. This testimonial is different. I have had my three-compartment Scholar bag for approximately ten years now. It has traveled with me as carry-on luggage, literally all over the world and has been subjected to abusive field conditions that even a ballistic nylon bag would shrink from. It is still in as fine a shape as the day I received it, and if anything, is even more beautiful. The leather finish has taken on the burnished patina that only long use can provide. (I frequently get stopped in airports and asked where I got the “beautiful antique” bag.) The seams are as tight as the day they were stitched, the handle and straps, (which have borne far more weight than they were probably designed for), are still as sturdy as ever and show no signs of needing to use the lifetime warranty. You all should take extreme pride in the quality of your craftsmanship, a rare commodity in today’s world of cheaply made, throwaway products. I truly believe that this bag is an heirloom that I will pass on to one of my sons....but hopefully not for a long time. So, if any prospective customers that are reading this and are hesitating about ordering because they think that the beauty of these bags is only skin deep, rest assured. You will not regret your purchase.
Paul Steensland, President
Paul Steensland & Associates, LLC
International Wildfire Investigation, Training and Forensic Consultants
My Scholar briefcase with custom 1945-style handle arrived today. It is beautiful. It is perfect. It is amazing. Thank you for providing a level of honest service and hand craftsmanship that seems to have all but vanished in today's disposable world. The price truly seems unbelievably low considering what you have created. I am and will continue to be a vocal fan of Custom Hide.
I would just like to leave a comment about how perfect my Slinger briefcase is. I was a little concerned when it took a little longer to get delivered than I expected, but I now know it is because of the time it took to make such a quality briefcase. It was exactly what I had hoped it would be. Great work.
Port St. Lucie, FL
This to let you know that my order 8315 of a US army style brief case arrived safely at last this morning.
It was well worth the wait and I would recommend this product highly to anyone needing or wanting a case with this specification.
It seems a beautiful product, equally smart and very functional for my needs.
Thank you for putting up with my correspondence over the last few weeks.
Dr Philip Marriott
I received the Barrister Laptop briefcase today.
It is truly a fine piece of craftsmanship and I am most proud of it having received a very nice compliment on it within one hour of having it. Also, I am very impressed with the quality of the work of the interior. It is certainly much more than I expected and am most pleased with the product. Thank you all again for your attention to the detail and overall professionalism in your product. I do think your products represent the best of what American craftsmanship has to offer.
Ronnie Lynn Holley,
U.S. Department of Defense.
I purchased my 1945 US Army briefcase 2 years ago in preparation for my promotion to a new (for me) position in national security. I received a lot a compliments from colleagues on the aesthetics of the briefcase. But, when I told them it was a reproduction of the classified courier bags soldiers used in the '40s I got a lot of rolling of the eyes. That was the case until our team had occasion to visit NSA HQ at Ft. Meade recently where a photo (circa 1943) was displayed that prominently featured an Army officer carrying my briefcase. Thanks for that.