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We have been producing hand-crafted leather briefcases and backpacks
in the United States for over a decade.
At Custom Hide, our passion is to produce the best, and have a satisfied and a loyal
customer base.
We have been accredited by the Better Business
Bureau
since 2001 and earned a A+ plus rating by
never having received a single
complaint.
We do not believe in
overpricing and over-hyping our products . Our
feedback record speaks
for itself!
OUR
MISSION
What sets us apart from the others in
the business is the fact that we manufacture our own products exclusively in the
USA.
Our mission is to manufacture quality leather
products for
everyday professionals. "We know that by offering a quality hand-crafted
leather bag at the best prices possible, we expand our satisfied and
loyal customer base every day"
What makes us so unique is,
our ability to produce an individually customized leather cases built to
your exact specifications. So instead of having to settle down for a bag
where the details have already been predetermined, simply
have one custom-made to fit your needs.
Our products are not available in any retail stores.
Detailing a leather product briefcase is the hardest parts of the
manufacturing process. Any leather worker with a sewing machine can stitch a
couple of leather pieces together but, only a
skilled craftsman can create a unique product with all the fine details.
Our expert craftsmen hand-craft our products one at a time; ensuring
each piece is crafted with a relentless attention to detail. Each item is
created using full-grain leathers, solid metal
hardware, polished zippers, and only the highest quality threads.
Our
products are finished/crafted with features such as interior full-length
zipper pockets, pockets w/snap closures and card holders that make them not
only appealing, but also functional for real
everyday usage.
Anyone that has accidently dropped a bag on the floor
and had things come falling out of it would know how important it is to have
a bag with secured interior organizer pockets.
We do not believe in limiting the detailing that goes
into our products. A briefcase is a very personal item that you get attached
to for many years. As long as the workmanship
and the materials are of top notch quality, there is no reason for
not having the details/accessories that make a bag complete (in all the
years we have been doing business, we have never had an item returned back
to us for a zipper or snap repair)
Would you buy a car
that does not have cup holders, sun visors or a glove compartment because they might
all break down one day?
OUR WARRANTY
We guarantee the quality of our
work by an Unconditional Lifetime Warranty
Offering a lifetime warranty is easy; but
having a proven record with a very low percentage of warranty claims, and a
satisfied and a loyal customer base that goes back to over a decade is what
gives it a real meaning.
We do expect our products to be handled
roughly at times, so our warranty is not limited by an exception of misuse
or abuse
exception. The only normal wear and tear that is not covered by our warranty
are scratches and soils (each product comes with instructions of how to care
for these specific issues)
We take
pride in our work, use the best quality materials, pay a lot of attention to
detail, and expect you to use our products for
many years. That's why every one of our products
carry a
lifetime warranty without any strings attached.
OUR LEATHERS
Our leathers are hand-selected from America's
finest tanneries. Like a fingerprint, each one is unique.
We use 5-6
ounce sturdy full-grain cowhides that have been cured with
natural
vegetable extracts that rather than wearing out, develop a natural "Patina"
and grow more beautiful each passing year.
This tanning process also prevents the leather from
bleeding and leaving ugly staining marks on clothing*. Also
unlike other manufacturers, the linings used inside our briefcases are
supple full-Grain waterproof cowhide leathers, instead of fabric or less expensive
suede or pigskin lining that would show wear, create dye/color
transfer issues and get soiled by
time.
The natural oils in the hides we use provide enough
waterproofing for you to take them out to rain or snow for even a couple of
hours at a time.
Full-grain leather is the best quality you can buy.
It is pure leather without alterations or corrections to its natural
pattern.
Hides chosen for full-grain leather are superior quality and
selected to ensure the finished product has no imperfections. Markings and
texture are original and never altered.
STITCHINGS
Stitching is very important because it elongates the life of the item. Better stitching
means better quality. You'll be able to have that item around for a lot longer when the
stitching is perfect. Just by looking at some seams you will be able to tell that it was
well-constructed by the elaborate stitching. Make sure the stitching is straight. Crooked
stitching and hems probably means it was made by people who aren't professional. If you
see a loose thread, go ahead and pull it. If it starts to unravel the stitching, put it
back and walk away.
One thing will never change: neatness counts. Stitches should be evenly spaced and run
parallel to each other.
THREADS
We use high quality #69 100% polyester thread. This is a heavy duty sewing thread that is
resistant to chemicals, abrasion, and sunlight. This thread is produced from type 66
filament nylon, the highest grade available.
HARDWARE
When it comes to hardware, think heavy. Solid brass hardware will feel weighty and sturdy
in the hand.
All the metal fittings that go on our products are solid brass to ensure durability. The
quality of solid brass makes it costlier than aluminum or plated steel. But unlike those
metals, solid brass will not rust, corrode or need to be periodically replaced. So, solid
brass will not only give you a lifetime of reliable performance, overall, it will end up
saving you a headache.
Antique finish: Throughout our website, you will see our hardware photographed in
the antique brass finish. This traditional finish provides contrast which accents the
ruggedness of our products. The natural finish of polished brass is shiny. To the
contrary, an antique brass finish appears worn with time, is darker than natural brass,
and absorbs more light than it reflects.
ZIPPERS
All of the document pockets on our Briefcases and accessory pockets on
our Backpacks are constructed with high quality YKK plastic zippers, small,
interlocking coils woven into the zipper webbing with a solid brass slider.
One of the best features of coil zips is the self-mending property. If an
unlikely zipper jam occurs, all you need to do is pass the zipper slider
back and forth and the coils will straighten out without any further
problems.
The zippers are covered by the same lifetime warranty on our products. In
all the years we have been doing business,
we have never had a briefcase or a backpack returned
back to us for a zipper repair)
Zipper Facts
Plastic zippers are less
likely to break, than metal zippers.
Plastic
zippers are easier to zip up and require less maintenance.
Coil zips are stronger than solid plastic tooth zips.
Larger zips are not necessary
stronger.
CONSTRUCTION
We only use solid pieces of hide in the production of our designs.
In our briefcases, a steel metal bar is bar built into the top under the handle for added
support and durability. All the other parts, including the shoulder strap are constructed
with the same emphasis on strength and reinforced with solid brass rivets at the pressure
points.
The shoulder straps on our backpacks are constructed from two layers of heavy-duty leather
for extra durability and built wider than usual for extra comfort.
You can always reach us via
Email or Toll Free: 1-888-624-2448
CService@Customhide.com
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